All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.

Shipping charges for your order will be calculated and displayed at checkout. Delivery times may vary by location and carrier.

You will receive a Shipment Confirmation email with your tracking number once your order has shipped.

Due to the nature of our products, we do not offer returns unless the item received is damaged or incorrect. We recommend you to capture an unboxing video so that it can act as an evidence to resolve the above claims.

Currently, we ship only within India. For international inquiries, please contact our support team.

As stated in our Refund Policy, returns are only accepted in case of a damaged or incorrect product. We do not accept returns for any other reasons.

For any questions related to these policies, you can reach us at: support@oneeleven.com